We are confident in the quality of our product and offer a guaranteed refund if something goes wrong.
1. 24-hour refund: If you decide that the service is not suitable within the first 24 hours after purchase, you may request a full refund of the subscription cost.
2. Minimum refund amount: If the refund amount (after deductions) becomes less than the amount you paid, the refund will not be issued.
3. Traffic usage: A refund is available only if the total data usage does not exceed 5 gigabytes.
4. Proper conduct: There must be no violations or complaints regarding your activity prior to the refund request.
5. Subscription duration: Refunds are available only for monthly subscriptions. Longer subscription plans are non-refundable.
6. Payment methods: Refunds are available only for purchases made by bank card. Payments made in cryptocurrency are non-refundable.
8. Refund method: Refunds are issued exclusively to a bank card.
After your refund request is approved, the refund will be processed within 5 business days. You will receive an email notification once the refund has been completed.
To request a refund, contact support on Telegram:
@airlock_vpn_support_bot
We reserve the right to modify the terms of this guarantee without prior notice.
Telegram: @airlock_vpn_support_bot
AirLock VPN